jump to navigation

Selling on Ebay: International Orders & More March 25, 2010

Posted by James in : all, ebay help , add a comment

Ebay’s new policies dealing with international orders has come with a new bag of challenges and problems. Some things you need to know:

  1. You should get tracking information.
  2. If anything goes wrong, you’ll have to contact ebay.

(more…)

Obnoxious Ebay Buyers Roam Free August 2, 2009

Posted by James in : all, ebay help , add a comment

I am a bit of an ebay addict and my overall experience is positive, but it isn’t perfect. I want to share with you something about ebay that can be improved. (more…)

How Ebay Customer Support Caused Pain Part 2: Sellers Can Refuse to Sell July 17, 2009

Posted by James in : all, ebay help , 3comments

Updated 8-2-2009.

Before reading this, you might want to see Part 1.

A long story made short: Ebay does not seem to punish sellers who refuse to sell the item you win. I won sixteen Braid of Fire cards from ccghouse.com, but the seller decided only to give me four. He has twenty one more on his website. Ebay made it difficult to report the seller and has done nothing about it.

Conclusion: Ebay sellers can refuse to sell. They can only worry about possible negative feedback from buyers who know that the seller’s behavior is inappropriate.
(more…)

How Ebay Customer Support Caused Pain June 27, 2009

Posted by James in : all, ebay help, reviews , 1 comment so far

I have had some success with ebay’s customer support, but no luck this week. As an ebay seller, you are required to sell the items that a buyer wins. If sellers refuse to, that would ruin the whole point of having auctions. As buyers we want to get a good deal. If sellers can shrug us off, then whenever we get a good deal, they will just say, “Sorry, but I want to keep the items to sell them for more!” (more…)

Selling on Ebay: What you really need to know December 22, 2008

Posted by James in : all, ebay help , 6comments

After selling on ebay for years, I have found out what happens when you face “problems.” When you face problems on ebay, it’s not always clear what you are supposed to do. Although most problems can be resolved without too much difficulty, some problems seem to slip through the cracks without the appropriate help from ebay (or paypal). (more…)

Ebay Problem: USPS Delivery Confirmation Error December 18, 2008

Posted by James in : all, ebay help , 2comments

I recently was told by someone that USPS delivered an item… but I never actually got it! (more…)